Shipping Policy

At Haven of Jewels, we take great care to ensure every order is prepared, securely packaged, and delivered as efficiently as possible. Our shipping timelines vary depending on whether you purchase from our Premium Jewellery Collection or Personalized Jewellery Collection.

Shipping Cost

We are delighted to offer FREE worldwide shipping on all orders, with no additional shipping charges.

Order Processing & Cut-Off Time

Order Cut-Off Time: 7:00 PM PST (Los Angeles time).

Orders placed before the cut-off time begin processing on the same business day. Orders placed after the cut-off time begin processing on the next business day.

Estimated Delivery Times

Premium Jewellery Collection

Our premium jewellery collection includes necklaces, bracelets, earrings, and other non-personalized jewellery pieces.

Handling Time: 1–3 business days
Transit Time: 5–6 business days
Total Estimated Delivery: 6–9 business days

Personalized Jewellery Collection

Personalized and custom-made jewellery requires additional preparation and production time before dispatch.

Handling Time: 5–6 business days
Transit Time: 3–4 business days
Total Estimated Delivery: 8–10 business days

Business Days: Monday to Saturday, excluding applicable public holidays.

Delivery estimates include both handling and transit time. Actual delivery may vary depending on the destination, customs clearance, carrier operations, or unforeseen delays.